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For orders over € 100.00, we charge no shipping costs
For more information about shipping, please click here.
The clothing sizes used by Room Seven are the sizes shown in the left column of the table below. These correspond with the length of the child in centimeters. For example, size 104 corresponds to a child of 104 centimeters tall. The corresponding sizes as used in France and the United States are also shown. Of course, every child has a different build. If you are in doubt about what size you should order, we recommend you to buy several sizes and return the items that you do not wish to keep within 14 days. See also the "Returns" section for more information on returning items.
|56||0 mos||3 mos|
|62||3 mos||6 mos|
|68||6 mos||9 mos|
|74||9 mos||12 mos|
|80||12 mos||18 mos|
|86||18 mos||24 mos|
|92||2 yr||24 mos||2T|
|98||3 yr||36 mos||3T|
To change or cancel an order
Due to technical reasons, we, unfortunately, cannot change an order after it is placed. You can, however, cancel your order completely, on the day ordering as long as it is before 4 p.m., please call our Customer Service at +31 72 51 27 552 (office hours GMT+1) and tell us which order you want to cancel.
If your order has already been shipped (day of ordering after 4 p.m), you will not be able to cancel your order. After receiving the parcel, you can always return the unwanted article(s) within 14 days. See the "Returns" section for more information on returning items. Your payment will be refunded as soon as possible (usually within five working days after receipt of the return shipment).
With regard to the availability of the products you want to order instead, is it advisable to place a new order with us as soon as possible after you have decided to change your original order.
Availability of products
The article overview on our site is directly linked to our stock at our warehouse and shows all items that are available at the time of your visit. Each item or size that is not in stock, will be inactive or marked with "Out of Stock". In rare cases (eg during sales or festive seasons) multiple clients might simultaneously select an item that will then no longer be in stock at checkout.
If a product is sold out, it does not always mean that we cannot deliver it anymore. Because of canceled orders, it is possible that an initially sold item becomes available again.
Also, it may be possible for us to reorder the article. We advise you to contact our Customer Service via info(at)roomseven.com or at +31 72 51 27 552 (office hours GMT+1) and perhaps we can still help you.
Prices on our website
VAT at 21% is included in the prices of the products shown on our website. The VAT will be calculated and shown as part of the final invoice before you authorize the payment. If a destination outside of the European Union is selected, the goods will be shipped free of VAT. The VAT will be deducted from your invoice at the checkout. However, any and all customs duties and/or local taxes shall be for the account of the customer. These are not included in the price.
Vouchers & promotional codes
Gift certificates and promotional codes can be used as full or partial payment in your shopping cart. Please note that certain conditions may apply to the coupon codes and discounts, such as a minimum order value. Only one promotional code can be used per order.
Every article of Room Seven meets our highest standards of quality and durability. In the unlikely event that during normal use a product becomes defective, it will be replaced, repaired or refunded; this is at the discretion of Room Seven. The warranty covers manufacturing and/or material defects.
Upon claiming any guarantee, it is recommended to contact us first via info(at)roomseven.com or at +31 72 51 27 552, so that we can determine how to proceed. Please see our Terms & Conditions for more information.